innatogelPrivacy Policy

This page describes what we collect when you use innatogel and how we keep that data protected. We at innatogel take your privacy seriously. When you open an account, deposit funds via DANA or e-wallet, or place a bet on Liga 1 matches, we gather information needed to verify your identity, process your payment, and deliver our service. We explain below what that information is, who sees it, and what rights you have.

Our innatogel platform operates in supported jurisdictions only. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This policy applies to all users of innatogel, whether you access us from Jakarta, Surabaya, Bandung, or Medan.

We collect data only for purposes we describe here. We do not sell your information to third parties. We use encryption, secure servers, and standard industry practices to protect what you share with us.

What We Collect

We collect information in three ways: what you give us directly, what we gather as you use innatogel, and what third parties provide to us.

Information you provide: When you register an account on innatogel, we ask for your name, email address, phone number, and date of birth. When you deposit money, we collect payment details—your DANA account, e-wallet wallet, mobile banking ID, or bank account number. We also collect any documents you upload for identity verification, such as a national ID card or passport.

Information we gather automatically: Our innatogel servers log your IP address, browser type, device model, and the pages you visit. We use cookies to remember your login session and your preferences. We track which football markets you view—Liga 1, Piala Indonesia, Champions League—and which live-dealer tables you join. This helps us understand how you use our platform and improve our service.

Information from third parties: We work with payment processors like local payment, online payment, e-wallet, and banks such as mobile banking, local payment, and online payment. These partners confirm that your payment method is valid and that funds have been received. We may also receive information from identity-verification services to confirm your name and address match official records.

Note: We do not collect your password in plain text. We store only an encrypted version. We do not store full credit-card numbers; payment processors handle that securely.

How We Use Your Data

We use the information we collect to run innatogel and comply with law. Specifically:

Account management: We verify your identity, set up your account, and let you log in securely.
Payment processing: We confirm deposits and process withdrawals to your e-wallet, mobile banking, local payment, or bank account.
Service delivery: We track your bets on football markets, your live-dealer sessions, and your slot-game activity so we can settle winnings and losses accurately.
Fraud prevention: We monitor for suspicious activity—unusual login locations, rapid withdrawals, duplicate accounts—to protect you and innatogel.
Legal compliance: We keep records to meet anti-money-laundering rules and tax obligations in supported jurisdictions.
Communication: We send you account updates, payment confirmations, and service notices via email or SMS.

We do not use your data to send marketing emails unless you opt in. We do not share your betting history with third parties for advertising purposes.

Third-Party Processors

Our innatogel platform relies on external partners to function. We share your data with them only as needed:

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank (mobile banking, local payment, online payment, e-wallet) receive your account details to confirm and settle transactions.
Identity-verification services: Third-party KYC providers check your name and address against government records.
Cloud hosting: Our servers may sit outside your jurisdiction. We use encrypted connections to protect data in transit.
Customer support: Our support team accesses your account history to help resolve disputes or technical issues.

We require all third parties to sign data-protection agreements. They may not use your information for their own marketing or sell it to others.

Your Rights

You have the right to access, correct, and delete your personal data on innatogel. You can request a copy of all information we hold about you. If you find an error—a wrong phone number or address—contact our support team and we will update it. You may also request that we delete your account and associated data, subject to legal retention requirements.

If you believe we have misused your information, you have the right to lodge a complaint with your local data-protection authority.

Cookies and Tracking

We use cookies to keep you logged into innatogel and to remember your preferences. A cookie is a small file stored on your device. You can disable cookies in your browser settings, but doing so may prevent innatogel from working properly. We do not use cookies to track you across other websites.

Contact innatogel

If you have questions about this privacy policy or how we handle your data on innatogel, contact our support team. We are available to assist with account, payment, and data-protection inquiries. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited.

This policy was last updated in 2024. We may revise it if our practices change. We will notify you of material changes by email or by posting a notice on innatogel.